💳 Payment Policy

Effective Date: 12/5/2025
Website: www.heroiccity.xyz
Hotline: (803) 473-2902
Email: contact@heroiccity.xyz
Address: 6266 Silver Rd, Manning, SC 29102

1. Accepted Payment Methods

We accept a variety of secure payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay / Google Pay

  • Shop Pay

  • HeroicCity Gift Cards

2. Currency

All transactions on www.heroiccity.xyz are processed in USD (United States Dollar). International customers are responsible for any currency conversion or foreign transaction fees charged by their bank or card issuer.

3. Payment Security

Your payment information is processed securely. We use SSL encryption and work only with PCI-compliant payment processors to ensure your data is protected. We do not store your card details on our servers.

4. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order summary and receipt. If you do not receive a confirmation within a few minutes, please check your spam folder or contact us.

5. Failed Transactions

If your payment fails, please double-check your card information, available balance, and billing address. If the issue persists, contact your bank or payment provider, or reach out to our support team.

6. Fraud Prevention

To prevent fraud, we may require additional verification or identification before processing certain high-value or suspicious orders. We reserve the right to cancel any order we deem fraudulent.

7. Buy Now, Pay Later (Coming Soon)

We are working to integrate flexible payment options like Afterpay or Klarna to help you shop now and pay later in interest-free installments.

8. Discount Codes and Promotions

Only one discount code can be applied per order. Discounts must be entered at checkout and cannot be applied retroactively after the order has been placed.

9. Taxes

Applicable sales tax will be calculated at checkout based on your shipping address. International customers are responsible for any customs duties, taxes, or VAT charges upon delivery.

10. Contact for Payment Support

For billing or payment inquiries, please contact our support team:
📧 Email: contact@heroiccity.xyz
📞 Hotline: (803) 473-2902
🌐 Website: www.heroiccity.xyz